Guarantee
100% Satisfaction is our guarantee to you. All of our workmanship is world class and if applied correctly, we guarantee that our products will last for a minimum of one year!
All of our web orders are reviewed by a highly trained order entry staff dedicated to providing you with the quality and satisfaction expected from an industry leader.
Changes or Cancellations
For a buyer to change or cancel an order after it is placed, the buyer must first obtain Rydin’s written consent, which Rydin may decline for any reason. If Rydin agrees, a cancellation fee will be assessed. If for any reason, an order is cancelled or changed after signing a confirmation or submission of a PO, cancellation fee will be assessed. Cancellation fees are calculated based upon our current billing rates and which stage the order is in with a minimum of $150 for a standard order.
Returns
If you are not 100% satisfied with the performance or quality of your product, we will reprint the product for you at no additional charge. All claims for returns must be made within 30 days of shipment. No returns accepted without authorization from Rydin. We reserve the right to accept or reject any order.
Rydin is not liable for errors in formatting, size, color, spelling or product layout if said error is present on product proofs issued to the buyer, unless the buyer informs Rydin of said errors in writing upon receipt of the proof.
If you have any questions please contact us at 800-448-1991 or email us at marketing@rydin.com.
